Jumnuika Privacy Policy

Last updated: June 24, 2026

Xiao Xiang Tech Chengdu provides Jumnuika as a commercial mobile application. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use Jumnuika, including the mobile app, account services, messaging features, customer service, payment-related features, shop and location services, and mini program features that are available inside the app.

By using Jumnuika, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Policy, please do not use the app or the related services.

Some features described below may not be available in every app version, region, company workspace, or account type.

1. Information We Collect

Account and profile information

When you register, sign in, or manage your account, we may collect:

Name, login account, phone number, email address, country, province, and profile photo.
Verification codes, account status, selected company, member status, and account settings.
PIN-related verification status and security settings, where enabled by you.

Authentication and security information

To protect your account and support secure sign-in, we may collect or process:

Device ID, device name, client type, sub-device type, IP address, login time, and token data.
Face images or face verification results when you use face registration or face sign-in.
Biometric or gesture unlock status. The app uses the device's system biometric capability where possible; we do not receive your fingerprint template from the device operating system.
QR code scan results, trusted device verification records, and account security operation logs.

Messaging, contacts, and communication data

When you use chat, customer service, contacts, groups, audio/video calls, or message tools, we may process:

Message content that you send or receive, including text, images, videos, audio, files, location messages, and custom app messages.
Contact, group, conversation, read status, unread count, customer service conversation, and IM login information.
Voice recordings, audio duration, voice-to-text results, translation content, and call-related technical data needed to provide those features.

Payment, order, shop, and service data

When you use wallet, payment confirmation, transfer, split money, shop, order, or company service features, we may collect information needed to complete and protect those services, such as:

Transaction-related status, wallet identifiers, receiver information, order details, service records, and company or member account information.
Delivery address, nearby shop, selected location, and service history, where the feature requires it.

Location information

With your permission, Jumnuika may use approximate or precise location to support:

Sign-in security and device verification.
Nearby shops, current city, delivery address selection, map display, and location sharing.
Location-based company or service features, where enabled.

You can deny or revoke location permission in your device settings. Some location-based features may not work correctly without it.

Camera, microphone, photos, videos, audio, files, and storage

Depending on the feature you choose, Jumnuika may request access to:

Camera, for QR code scanning, face verification, profile photo capture, image/video messages, and video calls.
Microphone, for voice messages, voice-to-text, audio calls, and video calls.
Photos, videos, audio, files, and storage, for selecting, previewing, uploading, downloading, saving, sharing, or sending attachments.

Device, network, diagnostics, and app usage data

We may collect technical data needed to run, secure, and improve the app, including:

Device model, operating system version, app version, language, network type, Wi-Fi/network state, crash logs, error logs, and performance data.
Push notification token, notification delivery status, and app update status.
Bluetooth or nearby connection status only for features that require such access.

2. How We Use Information

We use collected information to:

Create, verify, manage, and protect your account.
Provide sign-in, OTP verification, PIN verification, face registration, face sign-in, biometric unlock, and trusted device features.
Provide messaging, contacts, groups, customer service, calls, file sharing, translation, voice-to-text, and notification features.
Provide payment-related, wallet, shop, order, location, company workspace, and mini program features.
Detect, prevent, and investigate fraud, abuse, unauthorized access, security incidents, and technical problems.
Maintain, troubleshoot, analyze, and improve app performance and user experience.
Comply with applicable laws, regulations, legal process, and enforce our agreements.

3. Permissions Used by the App

Jumnuika may request the following Android permissions when required by a feature:

Internet and network state: to connect to our servers, IM services, APIs, maps, uploads, and updates.
Notifications: to notify you about messages, calls, account events, service status, and updates.
Camera: for QR scanning, face verification, profile photos, image/video capture, and video calls.
Microphone: for voice messages, voice-to-text, and calls.
Location: for maps, nearby services, address selection, location sharing, and security checks.
Photos, videos, audio, files, and storage: for selecting, sending, saving, uploading, and downloading media or documents.
Biometric and fingerprint: for local device unlock and account security features.
Vibration: for keyboard, verification, and interaction feedback.
Bluetooth, Wi-Fi, and network change state: for connection-related features where enabled.
Install packages: for app update installation when downloaded outside an app store.

4. Third-Party Services

Jumnuika uses third-party SDKs and service providers to deliver app features. These services may process data under their own privacy policies. Depending on your app version and device, third-party services may include:

We do not control the privacy practices of third parties. Please review their policies for details about how they process information.

5. Sharing and Disclosure

We do not sell your personal information. We may share information only when necessary:

With service providers that help us operate, secure, store, analyze, or deliver the Service.
With your company or workspace administrator when you use company-related services that require administration.
With payment, order, shop, customer service, or delivery-related parties when required to complete a feature you request.
When required by law, regulation, court order, government request, or to protect rights, safety, and security.
With your consent or at your direction.

6. Data Storage, Retention, and Transfers

We retain information for as long as necessary to provide the Service, maintain security, resolve disputes, comply with legal obligations, and support legitimate business purposes. Retention periods may vary depending on the type of data and the feature involved.

Because Jumnuika uses cloud infrastructure and third-party service providers, your information may be processed or stored in locations outside your country or region, subject to applicable legal requirements and security safeguards.

7. Security

We use reasonable technical and organizational measures to protect your information, such as access controls, encrypted transmission where appropriate, server-side permission controls, and security monitoring. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Controls

You may control certain information and permissions through the app or your device settings:

Update profile information such as name, account, avatar, language, and other settings where supported.
Manage notification, camera, microphone, location, photo, file, biometric, and other permissions in system settings.
Choose whether to use optional features such as face verification, biometric unlock, location sharing, and media/file sharing.
Contact us to request help regarding access, correction, deletion, or other privacy-related requests, subject to applicable law and account security verification.

9. Cookies and Web Content

The mobile app itself does not use browser cookies in the same way as a website. However, WebView pages, mini programs, linked websites, or third-party services opened inside the app may use cookies or similar technologies. You can manage browser-related settings according to the relevant website or system controls.

10. Children's Privacy

Jumnuika is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps.

11. Links to Other Sites

Jumnuika may contain links to websites, maps, mini programs, customer service pages, or other third-party content. Those services are governed by their own privacy policies. We are not responsible for the privacy practices or content of third-party sites or services.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date above and may notify you through the app or by other appropriate means. Your continued use of Jumnuika after the update means that you acknowledge the updated Policy.

13. Contact Us

If you have questions, suggestions, or privacy-related requests, please contact us at tim20121201@gmail.com.